Effective Date: October 2025

Welcome to Sigal Lioness. By accessing or using our services, including psychological counseling, couples therapy, IFS, and EMDR therapy, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By booking or attending sessions with Sigal Lioness, you acknowledge that you have read, understood, and agree to these Terms and Conditions, along with our Privacy Policy [https://sigal-lioness.com/privacy-policy
].

2. Services Provided

Sigal Lioness provides professional mental health and therapy services, including:

Individual psychological counseling

Couples therapy

Internal Family Systems (IFS) therapy

Eye Movement Desensitization and Reprocessing (EMDR) therapy

All sessions are intended for therapeutic purposes and are not a substitute for medical treatment or emergency care.

3. Appointments & Cancellations

Appointments can be booked via email (sigal@sigal.consulting
) or through our website.

Cancellations must be made at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may be subject to a full session fee.

Late arrivals may result in a shortened session but full payment will still apply.

4. Client Responsibilities

Clients are expected to:

Provide accurate and complete information relevant to therapy.

Attend sessions on time and participate actively.

Notify Sigal Lioness of any changes in circumstances that may affect therapy.

5. Payment Terms

Fees for therapy sessions must be paid prior to or at the time of each session.

Payment can be made via bank transfer, online payment system, or any method agreed upon with Sigal Lioness.

Invoices not settled within [Insert Number] days may incur late fees or suspension of services.

6. Confidentiality

All client information and session content are strictly confidential, in accordance with professional ethical standards and applicable laws. Exceptions include:

Risk of serious harm to self or others

Legal requirements or court orders

Supervision or professional consultation, with confidentiality maintained

7. Teletherapy

Online or remote sessions are available where appropriate.

Clients are responsible for ensuring a secure and private environment during remote sessions.

Technical issues may occasionally impact sessions, and Sigal Lioness will make reasonable efforts to resolve these.

8. Termination of Services

Sigal Lioness reserves the right to discontinue therapy or refuse service if:

Payment terms are not met

Client behavior is abusive, disruptive, or unsafe

Therapy is deemed unsuitable or outside the scope of expertise

Clients may also terminate therapy at any time by notifying Sigal Lioness.

9. Limitation of Liability

Sigal Lioness provides therapy in good faith and with professional competence.

Therapy outcomes cannot be guaranteed.

Sigal Lioness is not liable for any indirect, incidental, or consequential losses arising from therapy services.

10. Intellectual Property

All materials provided by Sigal Lioness, including documents, session content, and website materials, are protected by copyright. These materials may not be reproduced or distributed without permission.

11. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on our website with the revised effective date. Continued use of services constitutes acceptance of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising will be subject to the exclusive jurisdiction of UK courts.

13. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

Sigal Lioness
Email: sigal@sigal.consulting